SkinSight
Visual Design
UX







Interview & Questionnaire
We sent out 100 online questionnaires and received 96 responses.
✦ 80% of participants reported experiencing difficulty tracking their skincare products and routines.
✦ 50% of participants did not have an established routine and were unsure how to keep track of their products/identify right ones for their needs.
✦ Some participants expressed concerns about monitoring expiration dates for their product collections.
My Process
Based off of our problem statement and user research, we brainstormed and selected specific solutions for our 3 goals.

Process Experience Map
This experience map outlines the user flow for the product, covering touchpoints, pros and cons, and potential user growth from start to finish: pre-use, onboarding, adding a product to inventory, creating a schedule, getting recommendations, and finally posting their personalized routine and feedback to receive responses.

Problem Statement
How might we help users track their skincare routine and discover what actually works for their skin?
Initial Moodboard

Design Iterations
Iteration #1
Confusing Navigation
After user testing our initial prototype, the first pain point we found was that the app felt scattered and lacked a clear direction for users.
First Version ❌
No clear visual hierarchy, and the featured pages contain very basic information that doesn't inform users how each feature relates to the others.
Final Version ✅
Clear design hierarchy, icons make it easy for users to navigate, and each section is clearly divided to show users that it's a different feature.


Iteration #2
Users didn’t see how their data led to insights
Users found it unclear how their surveys and data connected to any outcomes.
First Version ❌
The check-in itself was confusing because users didn't know what it was for. The insights generated afterward also didn't correlate with their survey responses.
Final Version ✅
The final version clearly connects survey data to the daily insight feature, which tracks skincare progress, recommends products, and highlights effective ingredients.


Iteration #3
Users didn’t see how their data led to insights
Users found it unclear how their surveys and data connected to any outcomes.
First Version ❌
The check-in itself was confusing for the users because they don't know what it's exaclty for. The
Final Version ✅
The final version clearly connects survey data to the daily insight feature, which tracks skincare progress, recommends products, and highlights effective ingredients.

